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Kohl's Kohls Sales Associate Interview

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Easy Interview – Overall Positive Experience – Yes, and I accepted – Wed, 27 May 2015

Interviewed May 2015(took 14 days)
I applied through SnagAJob and was called within a week. We set up an interview for about a week later. I went in 15 minutes early and walked to customer service. The girl who was running the counter noticed I looked ready for an interview so she just grabbed me a packet and a clipboard and told me to have a seat off to the side and fill it out. I filled it out then sat there for 15 minutes and she realized she forgot to tell the store manager I was there. Someone got the manager and she came over and introduced herself and lead me to her office. Surprisingly it was a 1:1 interview and not a group interview like everybody else on here. Pretty basic questions and then she described the 4 areas in which I could work. She didn't clarify which one I would be working in but I guess that we will go over that during orientation. I was in there for only 15 minutes. She hired me on the spot.

Interview Questions
What brings you to Kohl's?
Answer Question

Describe a time you went above and beyond for a customer.
Answer Question

Is the customer always right?
Answer Question

How do you know a customer is satisfied?
Answer Question

Name a time you were in a difficult situation with a coworker.
Answer Question

Other Details
The interview consisted of a 1:1 Interview and a Background Check


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