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Kohl's Part-time Retail Sales Associate Interview

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Easy Interview – Overall Positive Experience – Yes, and I accepted – Mon, 3 Aug 2020

Interviewed Jul 2,020 in Brentwood, CA (took 3 days)
I applied online through their career website. Two or three days later I received an email asking to schedule a phone interview which would consist of an overview of the position as well as behavioral interview questions about common scenarios I would encounter. The phone interview began with questions about my availability (what hours I could work, if I could work weekends or holidays), then the interviewer explained my position (told me that I would also be cross-trained in other areas of the store), and then we went into the interview questions (around 10 questions). The Interviewer was very casual and made me feel comfortable.

Interview Questions
How would you handle being assigned an overwhelming amount of tasks while working?
Answer Question

How did you correct a wrong/bad situation and turn it into a positive one?
Answer Question

Name one example of a time when you performed your best in your previous job.
Answer Question

What would you do if another customer asks for help when you're already assisting a customer?
Answer Question

How do you deal with a stressful situation?
Answer Question

How do you handle a negative customer interaction?
Answer Question

What are acceptable reasons for missing work?
Answer Question

Name the best aspect of your last job.
Answer Question

Other Details
The interview consisted of Phone Interview and IQ/Intelligence Test


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